By providing us with Information, you are giving us your consent to collect, use and store the Information in the manner explained hereto.
When do we collect information from you?
We collect information from you when you (a) open an account and provide us with Information through electronic registration forms; (b) make a transaction with us including when you deposit and withdraw funds; Additionally, from time to time, we may collect Information about you from third party entities such as information about your credit history agencies. The Information we collect directly from you includes Information required to communicate with you such as your address, phone number, e-mail. Furthermore, we may collect other identifiable Information such as identification numbers and/or Passport/Tax registration numbers. We may also collect demographic information when you open an account, including your gender, birth date, etc. We may also need to evaluate your trading experience, average annual income, estimated net worth and make an assessment about your risk factor.
How do we collect Information?
How do we use the Information collected?
Use of Information
We use personal information only as appropriate to provide you quality service and security. For example, we may use the Information collected from you to verify your identity. We may also use this Information to establish and set up your trading account, issue an account number, issue a password, log your activity and contact you from time to time. The Information helps us improve our services to you, customize your browsing experience and inform you about additional products, services or promotions that may be of interest to you. Should you ever deactivate your account with us, we will keep your information on file, but only use it to comply with regulatory requirements and to contact you occasionally with the option to reactivate your account. Please note that you may opt out of our Information sharing policies at any time by notifying us of your desire to do so as explained below;
We do not disclose or share Information about any of our users (whether active or inactive) to any affiliated third parties or non-affiliated third parties other than in the manner and entities set forth below:
To service providers for the purpose of opening, operating and servicing your account. Such service providers may include attorneys, accountants, auditors, financial and other professionals;
To respond to a subpoena or court order, judicial process or to regulatory authorities; and
To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities.
We do not share credit information, such as credit history, net worth, or other income information.
The eToro OpenBook is a real-time social trading platform, which integrates rich community and social characteristics into the trading platform. As part of the eToro traders' network, traders who choose to be part of the community share their strategies and performance with the community. The personal information of the traders and the amount traded is never disclosed and all traders are required to agree to be part of the network and share their strategies and performance.
If you are a new trader, who started trading with us in a "real account" after July 6, 2010, being part of the OpenBook community is an outcome of you actively opting-in.
Whether you are a trader by or after July 6, 2010, you can always opt-in and out the OpenBook community, very simply, at your discretion.
The information that is shown on the eToro OpenBook is as following: username (but never your real name), country, eToro Club type (gold, silver etc.), ranking, trading activity (open / close position, creating an order, earning profit), challenges activity (climbed to the Xth Position), social/community activities (following other user(s), writing comments, like / dislike), statistics [gain in % (but never amounts), winning rate in %, risk levels (low/medium/high) and instruments traded).
Click here to change your privacy settings.
Third Party Data Collection
When you use or connect to eToro website or download eToro mobile app by or through a Third Party Platform, such as Facebook or other social networking site, you allow us to access and/or collect certain information from your Third Party Platform profile/account (such as your Facebook account) or via any cookies placed on your device by such Third Party Platform as permitted by the terms of the agreement and your privacy settings with the Third Party Platform. We will share such information with the Third Party Platform for their use as permitted by the terms of the agreement and your privacy setting with the Third Party Platform."
"We will share some of the information we collect from you upon install of the mobile app with vendors and other service providers who are engaged by or working with us in connection with the operation of the services we provide to you and/or for analytics purposes which may require the reproduction and display of such information in an aggregated and anonymized manner such that will not in any way identify you.
Third Party Data Collection - Actions
Security and Integrity of Information
We protect your Information by using data security technology and using tools such as firewalls and data encryption. We also require that you use a personal username and password every time you access your account online. We restrict access to Information at our offices so that only officers and/or employees who need to know the Information have access to it.
Updating Your Information
In the event that you believe our Information is in anyway inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary.